Difference between evaluation sample and application demo
Our Try-Before-You-Buy service gives new or existing customers two new ways to discover our latest products—so you can make the right decisions for your lab.
- Choose the Demonstration Service if you’d like an Application Specialist to walk you (and/or your entire team) through a live* demonstration of SuperNova dyes. This can be in your lab at a time/date that suits your schedule. Demonstrations provide an opportunity for a thorough discussion and Q&A session with your Application Specialist - who will also be available by phone to answer questions after the demonstration.
- Busy schedule? Then the Evaluation Service is the choice for you. Simply sign up, and a sample kit** will be delivered to your lab for you and your team to evaluate. Your Application Specialist will be on call to answer any of your questions by phone.
To get started, simply submit the form and a Beckman Coulter representative will contact you to confirm your choice of service — and take it from there.
The New Cytometry Reagents Try-Before-You-Buy Service Guide
Customers select their preferred method for sample evaluation
| Evaluation Service | Demonstration Service | |
|---|---|---|
| Free product evaluation** available to new/existing customers. |  |
Free product demonstration* for new/existing customers. |
 |
||
| Complete your Details Simply complete the form to sign up to the service. After we receive your form, your local Sales Team will call you to confirm your choice for either the Evaluation Service or Demonstration Service. |
 |
Complete your Details Simply complete the form to sign up to the service. After we receive your form, your local Sales Team will call you to confirm your choice for either the Evaluation Service or Demonstration Service. |
 |
||
| Local Team Call If you have chosen Evaluation Service the Sales Team will confirm the shipping details and a timeline for your evaluation. If other members of your team will evaluate the product, please give our Team their contact information as well. Together, we will schedule a post-evaluation call-back at a time convenient for you, and your trial sample will then be authorized for shipping. |
 |
Support Team Call If you have chosen Demonstration Service the Sales Team will confirm the time/date of an evaluation with your Application Specialist—and your preference for a virtual or in-person demonstration.* If other members of your team will evaluate the product, please give the Team their contact details. They will also schedule a convenient time for your post-demonstration call-back. |
 |
||
| Evaluation After you/your team receive the trial product, you’re free to try it in your lab on your own time. A post-evaluation call-back will take place based on the timeline set with your local Sales Team. |
 |
Application Demonstration On the appointed date/time, you and your team will receive a virtual OR live demonstration with your local application team. Your Application Specialist will walk you through a product demonstration and answer all your product- related questions. |
 |
||
| Support Your local Application Specialist Team is available 09:00 to 17:00 hrs. to answer your questions. |
 |
Support Your Application Specialist Team is happy to answer questions during the demo, and is also available 09:00 to 17:00 hrs. to answer technical questions after the demonstration. |
 |
||
| Post-evaluation Follow-up At the pre-agreed time/date, your local Sales Team will call to gather feedback (positive or negative) from your evaluation. If you want to purchase more reagents now or in the future, please discuss your needs with the Team. There is no obligation to purchase. |
|
Post-demonstration Follow-up At the pre-agreed time/date, your local Sales Team will call to gather feedback (positive or negative) from your demonstration. If you want to purchase more reagents now or in the future, please discuss your needs with the Team. There is no obligation to purchase. |
| Request your free evaluation sample | Sign up for free application demo |
*Virtual visit may be offered depending on local COVID-19 guidelines.
**Inventory of sample kits is limited, delivery of sample is subject to inventory availability. All Sample kits are for Research Use Only, not for use in diagnostic procedures.
